Marymount Place Records

Perfect ODH Annual Survey

Marymount Place Administrator Peggy Mathews and resident Joe Blaha.

Garfield Heights OH The Ohio Department of Health agreed 100 percent with what Marymount Place Administrator Peggy Mathews, her staff, and residents know all too well: at Marymount Place they do it all and they do it well.

Marymount Place received its sixth consecutive deficiency-free ODH annual survey score, reflecting the hard work and dedication of the administration, nursing staff and caregivers, dietary department, and environmental services.

“A huge thank you to all staff providing care and support to Marymount Place,” Administrator Peggy Mathews said. “Our nursing, dietary, activities, maintenance, and administrative staffs helped us to yet another year of deficiency free status to be proud of.

“This is a team effort and could never be accomplished without all of us working together with the goal of excellent customer service and making this community a true home,” Mathews added.

ODH’s Division of Quality Assurance regulates many types of health care facilities through both state licensure and federal certification rules, and annual surveys. ODH also licenses and registers personnel in several fields.

The Bureau of Regulatory Compliance (BRC) helps protect the health and safety of more than 100,000 Ohioans living in nursing homes, residential care facilities, and county homes by enforcing state and federal health care and environmental standards.


U.S. News Names The Village at Marymount

A 2019-2020 Best Nursing Home

Garfield Heights OH The Village at Marymount is among the 19% of U.S. skilled nursing facilities that have been recognized as a Best Nursing Home for 2019-20 by U.S. News & World Report.

The Village at Marymount earned Best Nursing Homes status by achieving a rating of “High Performing,” the highest possible rating, for Short-Term Rehabilitation and Long-Term Care. U.S. News gives the designation of Best Nursing Home only to those homes that satisfy U.S. News’ assessment of the appropriate use of key services and consistent performance in quality measures.

“We are extremely proud to achieve this honor once again,” said Villa St. Joseph Administrator Dan Storey. “This is an award that reflects the Sisters’ mission and the great work of our award-winning staff.”

Now in its 10th year, the U.S. News Best Nursing Homes ratings and profiles offer comprehensive information about care, safety, health inspections, staffing and more for nearly all of the nation’s 15,000-plus nursing homes. The Best Nursing Homes ratings reflect U.S. News’ exclusive analysis of publicly available data using a methodology defined by U.S. News that evaluates factors that it has determined most greatly impact patient and resident care, safety, and outcomes.

“For the aging population in America, a nursing home should meet the specific level of care based on the needs of each patient or resident,” said Kim Castro, editor and chief content officer of U.S. News.

“The U.S. News Best Nursing Home ratings home in on measurements like emergency room visits, quality of staff and proper distribution of medical and physical therapy to help families make an informed decision,” she said. “These ratings help individuals and their families begin their search for senior care and should be used in consultation with a medical professional and in-depth on-site visits.”

This year, U.S. News introduced a new rating focused on long-term care. The Long-Term Care Rating aims to provide prospective residents who need help with daily activities, and their families, with analysis and information regarding the quality of care provided by nursing homes. The rating includes data on staffing, success in preventing emergency room visits, and pneumonia vaccination rates, among other metrics.

“The inclusion of the new Long-Term Care Rating in this year’s Best Nursing Homes guide expands the quality of data-driven decision support for patients, residents and families choosing a nursing facility.” said Zach Adams, senior health data analyst at U.S. News. “Here at U.S. News we understand that every person researching a nursing home is looking for qualities specific to their needs. We have updated our methodology to reflect multiple dimensions of care that matter when making this important decision.”

U.S. News also expanded the factors included in the Short-Term Rehabilitation rating that assesses the performance of nursing homes in the care they provide to patients staying at the facility for fewer than 100 days. The quality measures included in this year’s ratings include consistency of registered nurse staffing, use of antipsychotic drugs, and success in preventing falls.

About The Village at Marymount

In the Franciscan spirit of valuing the gift of life in all its transitions, our mission is to provide an environment of compassion, competence and the celebration of life to all entrusted to this community of care. The Village at Marymount, sponsored by the Sisters of St. Joseph of the Third Order of St. Francis, offers a continuing care community located on the Marymount Intergenerational Campus, 5200 Marymount Village Drive in Garfield Heights. The Village is composed of Marymount Place, a three-story Dutch colonial with 104 suites, offering assisted living services; Villa St. Joseph, which opened in 2007 and has 142 suites offering skilled and intermediate nursing care, short-term rehabilitation; Memory Care neighborhoods; and Clare Hall providing hospice and palliative care; and skilled and intermediate nursing care to members of the congregation and the community.

About U.S. News and World Report

U.S. News & World Report is the global leader in quality rankings that empower people to make better, more informed decisions about important issues affecting their lives. A digital news and information company focused on Education, Health, Money, Travel, Cars, and Civic, provides consumer advice, rankings, and analysis to serve people making complex decisions throughout all stages of life. More than 40 million people visit each month for research and guidance. Founded in 1933, U.S. News is headquartered in Washington, D.C.


A Trip To The Hospital:

Now What Do I Do?

By Liz Pencak

Director of Marketing & Clinical Liaison

Are you prepared to ride-the-rails of the emotional rollercoaster?

As you travel the back roads from your house to your parents – for your weekly luncheon with mom – you think about the tasks to be completed that day. A trip to the grocery store. A quick stop at the bank. Shuttling kids to and from sporting activities. Your mind continues to compose the list, as you pull over for an ambulance with lights and sirens blaring. As you round the corner of your parent’s street, you see your father and several neighbors in the driveway … your heart skips a beat.

Your father proceeds to tell you … mom had been walking down to the mailbox, twisted her ankle, fell and hit her head. Apparently, she laid in the driveway for about 20 minutes before dad went looking for her. The paramedics insisted on taking mom to the hospital for a quick review and assessment. And so, the ride begins.

The next three hours are spent providing insurance information, reviewing past medical history, answering questions about “the incident,” undergoing multiple tests and waiting to see the emergency department physician. Mom appears to be fine and so your mind starts to readjust the list from this morning. Grocery store can wait until tomorrow. Hit the ATM on the way home. My sister may be able to shuttle the kids around. And then, the doctor arrives. Test results show abnormalities and the physician is recommending mom be admitted for observation and a few additional tests.

Many folks will experience similar situations like the one described above. Will they be prepared? Will they know their options? Most of us desperately try to avoid a trip to the hospital, so we avoid having conversations about these types of events. If we don’t speak of them – perhaps they won’t happen to us – resulting in most people being unprepared to traverse this very personal and emotional rollercoaster ride. According to the U.S. Department for Disease Control and Prevention, nearly 1 in 5 Americans will visit an emergency department at least once a year. With those amazing statistics it is obvious, we must get out of our comfort zone, do the research and be prepared.

Doing the due diligence prior to the need will allow objectivity. Don’t allow yourself to be thrust into an emotionally charged situation having to make very difficult/important decisions. Certainly, take the time to know – and understand – your options. If home healthcare has been recommended, understand that there are many providers offering both medical and non-medical/companion care options. If skilled nursing/short-term rehabilitation is recommended, then have you visited any campuses? Do you understand the services that will be provided? What benefits will be covered by insurance?

These are decisions most of us will face at some point in our lives. Your medical professionals will certainly provide options and recommendations – but the decisions are yours to make. Be prepared!

Liz Pencak will be part of a panel discussion addressing the topic “A Trip To The Hospital: Now What?” as part of The Village at Marymount’s popular Speaker Series program. The event, which includes a light dinner and refreshments, will be held from 6 to 7:30 p.m. on Thursday, June 20. To attend this free event, please call Liz at 216-332-1396.


We’re A Six-Time NorthCoast 99

Top Workplace Winner!

The Village at Marymount is proud to be recognized by ERC as one of Northeast Ohio’s 99 best places to work. This year marks the sixth consecutive year The Village at Marymount has received the coveted NorthCoast 99 Award.

“This award is a testament to our staff and winning a sixth NorthCoast 99 Award validates their efforts live our Mission to provide an environment of compassion, competence and the celebration of life to all entrusted to our community of care,” said Sue Nall, RN, LNHA, Executive Director of The Village at Marymount.

NorthCoast 99 is in its 21st year of recognizing great places to work for top performing people that drive results, provide competitive advantages, and allow businesses to innovate and grow. Applicants are evaluated based on policies and practices related to the attraction and retention of top performers, as well as data collected from employee surveys.

“We’re extremely honored to recognize The Village at Marymount as one of our 2019 NorthCoast 99 winners,” said Kelly Keefe, President of ERC. “These organizations have earned the right to call themselves a great workplace by their dedication to attracting, supporting, retaining, and motivating their Top Performers. ERC developed the NorthCoast 99 program with the hopes of inspiring local leaders to promote the great workplace movement.”

NorthCoast 99 is an annual recognition program that honors 99 great workplaces for top talent in Northeast Ohio. The program focuses on organizational practices and performance. The program is presented by ERC (, the area’s leading professional services organization dedicated to human resources.

Plan Now For Move

To Assisted Living Facility

Be sure to get all important documents together so you can have all questions answered about assisted living.

For many elderly couples who continue to live in their home, the thought of preparing for their lives together in an assisted living facility may not be an immediate concern. Despite gentle prodding from family and friends, who often suggest a couple not wait for a crisis to begin searching for their new home, most couples delay their efforts to do so.

Peggy Mathews, administrator at Marymount Place, located within The Village at Marymount in Garfield Heights, said careful planning and education are two key components needed to begin your search for an assisted living community. It is a good idea to plan ahead for such a move and not to wait for when an unexpected health crisis makes the move a necessity, she said.

“I recommend that older adults tour assisted living communities in their neighborhood before they make a decision,” Mathews said. “Most people want to keep their same churches, banks, and physicians, as well as live at the same social/economic level. Doing so makes the transition easier to manage.

Mathews offers the following suggestions for selecting the right assisted living community:

  • Tour the facility. Look for the right atmosphere, try the food, and attend an activity so that you get a true sense of the community. Be sure to look at your background — social level, nationality, religious affiliation, and personal needs that must be met. You must determine if the facility can fulfill these needs.
  • Assisted living is not for ill people or disabled people. It is for active, vital senior citizens who want to remain active without the worries and demands of home. The more independent you are the lower your monthly costs will be.
  • Consider a community that offers multiple levels of housing options to allow movement within the community when the need for a higher level of care arises.
  • Plan your finances. Research the housing market in your neighborhood. Today, with the slowing housing market, you may need to have advice on bridge loans or reverse mortgages. Review your income, Social Security, pension, and interest on investments. Look at your assets and current interest rates.
  • Educate yourself on government support for assisted living. Find out about Veterans Administration support for qualified individuals, as well as a surviving spouse. The Medicaid Waiver Program also is available in some communities. Government support has qualifiers and requires an application period and process.
  • If you have long-term care insurance it may also cover assisted living. Check your policies.
  • Update your Will. Consider a power of attorney for finances and health care.

“Moving out of your home is not a sign of a loss of independence,” Mathews said. “It is a smart decision to allow you the opportunity to enjoy your life free from worries and to continue an independent life style. Keep it simple and take it in steps. Planning is the key. If you do it ahead of time, you will be fine.”

Marymount Place offers a complimentary lunch and a tour of the facility. To schedule an appointment, call 216-332-1396.


Let Us Help You Treat

TMJ, Headaches

A Q&A With Sarah Mathis

Sarah Mathis is The Village at Marymount’s Director of Outpatient Rehabilitation. Sarah is one of the few physical therapists in Northeast Ohio who is skilled in manual therapy and specializes in the treatment of headaches, temporomandibular joint (TMJ) disorders; cervical dysfunctions; and lumbo-sacral dysfunctions. You can contact her at (216) 332-1787 or via email:

Q: What is TMJ and how does someone recognize the symptoms of this disorder?

Sarah: TMJ disorders occur because of problems with the jaw, jaw joint (or TMJ) and surrounding facial muscles. Those with TMJ may experience pain or tenderness in the face, jaw joint area, neck, and shoulders. They may also have a limited ability to fully open their mouth, may hear a clicking or popping sound in the jaw joint and/or may have difficulty chewing.

Q: What causes TMJ?

Sarah: The cause is not clear, but dentists believe that symptoms arise from problems with the muscles of the jaw or with the parts of the joint itself. Some possible causes include:

  • Grinding or clenching the teeth, which puts a lot of pressure on the TMJ
  • Dislocation of the soft cushion or disc between the ball and socket
  • Presence of osteoarthritis in the TMJ
  • Stress, which can cause a person to tighten facial and jaw muscles or clench the teeth

Q: What type of TMJ treatment options do you provide on an outpatient basis at The Village at Marymount?

Sarah: We perform a comprehensive evaluation of your TMJ, neck, thoracic spine, and shoulder area to determine the structures causing TMJ symptoms. Based on our findings, we will implement a plan to treat your underlying bio-mechanical problems. Not all physical therapists are experienced in treating TMJ, so you need to search for the right practitioner. Start with your dentist, orthodontist, or oral surgeon — they can refer you to our outpatient therapy program at The Village at Marymount. When you have your appointment, don’t be surprised if your physical therapist puts on exam gloves and feels your jaw muscles and joints from inside your mouth — that is often part of a thorough TMJ evaluation.

Q: Are your therapy services covered by insurance?

Sarah: As with other forms of physical, our program is usually covered through the patient’s medical insurance, helping to ease the financial burden they may face should they opt for out-of-pocket treatment from a dental specialist.